Never Miss a Business Call Again.

An AI receptionist is software that answers your business phone calls with a natural-sounding voice. It greets callers, answers common questions using the information you provide, books appointments, collects caller details and passes urgent calls to your team. NOVYQUOR AI then organises every conversation in a dashboard with recordings, transcripts and summaries.

Yes. Your AI receptionist can answer around the clock, including evenings, weekends and holidays. You decide what it does outside your business hours, for example take a detailed message, offer the next available appointment, or transfer genuinely urgent calls to an on-call number.

Yes. Callers can request, book, reschedule or cancel appointments within the services, durations, business hours and booking rules you configure. Each booking appears in your dashboard with the caller details and the call that created it.

Google Calendar integration is on our roadmap and marked as coming soon. Once it is available, you will be able to connect your Google account so the AI can check real availability and add confirmed appointments to your calendar. Until then, appointments are managed in the NOVYQUOR AI dashboard.

The usual approach is to keep your existing number and forward calls to your AI receptionist, either all the time, after hours, or when your line is busy. Options for dedicated local or toll-free numbers are coming soon. During onboarding we confirm what your current phone provider supports.

Yes. Calls handled by your AI receptionist can be recorded and played back from the dashboard by team members who have permission to access recordings. You are responsible for telling callers that calls may be recorded where local law requires it, and the greeting can include that notice.

Yes. Each call has a speaker-labelled transcript and a short AI summary of the reason for calling, the key details and the next step, so you can review a conversation in seconds without listening to the full recording.

Yes. You define when a call should go to a person, such as an emergency, a request to speak with someone, or a topic you prefer to handle yourself. The AI can transfer the call to the number you choose, or take a message when nobody is available.

Multi-language support is currently in beta. Your AI receptionist can greet and assist callers in the languages you enable, such as English, Spanish and French. We recommend testing each language with real scenarios before relying on it for your callers.

Plans are monthly subscriptions that include a set number of call minutes, with an optional yearly billing discount. Higher plans add more minutes, team access, numbers and reporting. Current prices are provisional and will be confirmed before launch, and online payment is not yet available, so the team will confirm your plan with you directly.

Your call data is only visible to your account, and access to recordings and transcripts is controlled by team permissions. We do not sell your data. Our Privacy Policy explains what we collect and how it is used; if you work in a regulated industry, talk to us about your specific requirements before you go live.

It depends on how much your receptionist needs to know. A simple setup with your greeting, hours, services and common questions can be ready quickly, while detailed booking rules or several locations take longer. We walk you through configuration and test calls before any real caller is answered.